Refund & Cancellation Policy

Last updated 19 August 2026

Cancelling your subscription

• You can cancel at any time from Settings → Billing in your dashboard, or by emailing hello@autogram.co.in.
• Cancellation stops future renewals. Your plan stays active until the end of the billing period you have already paid for.
• No cancellation fee is charged, and we do not require a reason.

Refunds

• First payment. Request a refund within 7 days of your first payment on any paid plan and we will refund it in full, no questions asked.
• Renewals. Renewal payments are not refunded by default, because you can cancel before a renewal at any time. If a renewal caught you by surprise, email us within 7 days and we will look at it.
• Service failure. If Autogram was unable to deliver the service you paid for because of a fault on our side, we will refund the affected period in full regardless of timing.
• Not refundable. Done-for-you setup work that has already been carried out, and accounts terminated for breaching our terms.

How to request a refund

1. Email hello@autogram.co.in from the address on your Autogram account.
2. Include your registered email and the Razorpay payment ID from your receipt.
3. We reply within 2 business days and confirm whether the refund is approved.

How long refunds take

Approved refunds are issued to the original payment method through Razorpay within 5 to 7 business days. Depending on your bank or UPI provider, it can take a few additional days to appear on your statement.

Questions